Print and Direct Mail FAQ

1. What kind of printing do you do?
We do any kind of offset or digital printing, from small to large jobs and everything in between. Brochures, Flyers, Catalogs, Magazines, Posters, Postcards, Stationery, Signage, and large format, we can provide any printing need you have in a timely manner and at a competitive cost.

2. What kind of direct mail projects do you do?
We offer comprehensive service on any direct mail project you have, whether a postcard or letter, or multi-component mailing. We can take your direct mail campaign from concept to design to print and finally to fulfillment and mailing with creativity, thoroughness and dependability. We will work with you to create direct mail programs that get the results you want. 

3. Why I choose you over someone else?
We are committed to providing outstanding quality, exceptional service and competitive pricing on any print project you entrust to us. We are able to match your specific project to the most cost-effective equipment, thereby ensuring print costs that stay within your budget while yielding top quality finished products. When you add in our best-in-industry service, you can rest easy that you have made the right decision to trust Gorilla Marketing to handle all your print needs. 

4. What is the turnaround time for an order?
Turnaround time will vary by the type of product, printing style and quantity ordered. Shipping time is additional and will vary by location.  

5. How do I get a quote?
Please email us at hello@gorillamarketing.net and we will be happy to connect you with one of our account executives who will work with you on a quote.  

6. What file formats do you take for artwork?
We accept vector art files – pdf, ai, eps or svg files. We are also happy to help recreate your art into vector for a fee (varies by design).  

7. Can I ship to a foreign country?
Yes, we can send mail/ packages to almost every country around the world with a few exceptions. International postage rates apply when mailing to countries outside of the USA.  

8. What forms of payment do you accept?
We take credit card (3% fee may be applicable) and company checks. Terms are available upon request and subject to approval.  

9. What postage classes are available through USPS?

First Class Mail: 3 – 5 business day delivery 

Standard Mail: 10 – 14 business day delivery 

International Mail: 10 – 14 business day delivery